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Hilgraeve
Inc. is committed to helping you apply our technology effectively, to achieve the best
possible answer to the needs of your business. We understand that technology and software
are often only part of the necessary solution. We will work with you to gain a thorough
understanding of your situation and objectives, analyze your requirements, and provide you
with a plan that truly addresses your needs. The Application Analysis is the first step to creating a complete solution to your company’s problem. One of our application analysts will conduct an in-depth telephone interview of the staff members you designate, in order to determine your needs. Then we will research your requirements and provide you with a written report, outlining how to apply Hilgraeve technology as part of a total solution. On-Site Study With the On-Site Study, which includes the Application Analysis, a Hilgraeve Application Analyst will visit your site. Our analyst will conduct face-to-face interviews and examine your situation, to gain a thorough understanding of your company’s technology, communications needs, and long-term strategic goals. Our analyst will then prepare a written report that includes not only a solution to your immediate requirements, but also addresses your company’s long-term goals. Implementation Planning The Implementation Plan supplements the On-Site Study by adding a detailed plan on how to integrate Hilgraeve technology with your existing systems to achieve your present requirements, and also plots a path to achieve your long-term strategic goals. The implementation plan includes plan schedules, system specifications, project management support services, and any third-party requirements necessary to construct a complete solution. The implementation plan includes a step-by-step guide, from conducting a successful pilot test, through final rollout of the new technology. Implementation Services In addition to developing the implementation plan, Hilgraeve can provide complete project management services to guide the plan to completion. Implementation services range from pilot program management to final software rollout, depending on the needs of your organization. Our consultants will provide the right combination of phone and on-site project management and support to make sure your implementation plan is successfully achieved. Pilot Program Management If your organization would like assistance in conducting a field test of a DropChute system, then Hilgraeve’s Pilot Program Management services are the ideal choice. This service includes a complete application analysis, as well as unlimited trial copies of the required software. In addition to scheduled phone consultations with an Application Analyst, you can schedule on-site meetings as necessary. Pilot Program Management provides you with the in-depth consultation and personal attention you need to guarantee a successful evaluation. |
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